HEARNOW HELP CENTER

Distribution or Music Links Not Showing? Please Read This.

We use the UPC for your album or single to find links to your music on Spotify, Apple Music, iTunes, Amazon, Deezer and Pandora*. When you create your HearNow page, you may not see all of these partner links appear right away. Your release must be live at each of these services in order for us to find the link. 

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Those links should appear automatically as your release goes live at each of these services. This can take anywhere from 1- 4 weeks. We do run a scan every couple of weeks to determine if our partners have submitted link information for your release.

Please keep in mind we cannot begin the scan process until your music is live on platforms or after your release date.

 *At this time, Spotify, Apple Music, iTunes, Deezer, Amazon, and Pandora are the only digital music links HearNow has available. We are working to add more music links to this section and to give HearNow users more control over which links are displayed in the future.

 

Checking your digital distribution history on CD Baby

If you're uncertain when you were delivered to these partners, you can view your digital delivery history from within your CD Baby member's account. To do so, follow these instructions:

  • Log into your CD Baby account here
  • Click on the Album & Singles tab 
  • Click on the View/Edit button of the title in question
  • Under the header DISTRIBUTION, click on Partner Delivery

If it has been 4 weeks since you've been delivered and you STILL don't see the link on your HearNow page, please submit a request using this form and choose "Adding Link" under the option "Contact HearNow about:" and fill out the necessary information. 

If you wish to submit links for partners that are not included in the list above, you can choose "Submit Links" and we'll get those added. 

Do you need to add a buy button for a physical product? Click here to see how. 

Are you trying to add social media links? If so, go here.

 

A note about Pandora

Pandora is a bit of a wild card. Since Pandora is a curated service and we cannot guarantee placement in their catalog, you may not see the Pandora icon appear on your HearNow page.  For more on how Pandora works and how to get your CD Baby delivered music on there, please check out this article