HEARNOW HELP CENTER

HearNow Dashboard

In the following article, we will cover the entire dashboard, explain what options, settings, and features are included in your HearNow site, and how to use them!

When you first sign in to your brand-new HearNow site, you will be presented with a screen that looks like this:

HN_dash2.png

There are 4 sections that contain options and settings for your page.

Design and Preview - Settings and features related to the appearance and functionality of your site. This is were you can add social media links as well as links to a fan funding site. 

Music Links - HearNow automatically populates links to your music on digital platforms like Spotify, Apple Music, iTunes, and Deezer. We'll be adding more distribution partner links in the future. This is also where you can add a link for your fans to purchase your physical product (like CD or vinyl) right now.

Statistics - Traffic, and visitor reports for who visited your site and what they were looking at.

Account Settings- Billing, and account information related to the administration of your account.

 

Design and Preview

From your main page, click on the tab that says "Design and Preview". You will be presented with a page that looks like this:

HN_dash_preview_1.1_115000744226.png

Let's break this down and explain what each feature does:

  1. Color Scheme - A simple toggle that swaps between a light theme, and a dark theme. Simply click the switch to swap between each.
  2. Blur Banner Image - By default, HearNow pulls in your album art as the artwork for the site. It places the album art in a square in the center of the banner with a blurred copy of the same image behind it to fill the banner region. If you do not like how it looks blurred, click the toggle to unblur the image and give your page a new look.
  3. Banner Image Alignment - Change the position of the banner image to one of 3 positions. The center is the default. You can also set it to top align, or bottom align at your preference.
  4. Play Length - Select which you would prefer for playback of your audio, full-length track or just clips. HearNow does not support custom clip times at the moment. 
  5. Artist Name Under Tracks - In the above example we show it with this feature on. As such, you will see the artist's name under the track, as well as under the album. If you are the only artist on the album, this may not be needed and can be disabled by clicking the switch.
  6. Links:

    In this section, you can add and re-arrange your social media links, your website or any fan funding links. This is not where your digital distribution links live, that's in the Music Links section to be covered here

    HN_dash_preview_1.2_115000744226.png
  7. About: Here you can add a small description of the album. 
  8. Show Mobile Preview - Get a feel for what your site looks like on mobile by clicking this button.

    HN_dash_mobile.png

  9. Update site with changes/Site is Up-to-Date - This is "save". Click this button when you are done making changes. 
  10. View Site - Take a look at what your fans see. Is it everything you hoped for? it is always a good idea to go take a look at your site and make sure it is presented exactly as you want it to appear. 

Music Links


This is the space where your Amazon marketplace may auto-populate. If it hasn't, then you can copy and paste that or any link where you'd like your fans to buy your music.  For how-to instructions, just click here

HN_dash_musiclinks.png

Statistics

The statistics page will display some really useful information about how many people are visiting your site, what they are doing, and Daily, Weekly, Monthly, and Yearly reports.

When you click the Statistics tab, you will be presented with a page that looks like this:

HN_dash_statistics.png

Let's break this down and explain what we see:

  1. Range filter - Set the report to show either by Day, Week, Month, or Year.
  2. Total Page Visits - How many people visited your page.
  3. Total Song Plays - How many times the songs on your page were played.
  4. Buy Button Clicks - How many people clicked the buy button. (Does not mean they purchased the album/Single, just that they clicked the button to view the buy page on CDBaby.com)
  5. Artist linksHow many people clicked on your artist name. This section will default:
    • An artist homepage (if you added your own personal website under the Links setting)
    • Your physical listing (if you added a physical link) 
    • Nothing (if you have neither a homepage link nor a physical link, this will not be hyperlinked.)
  6. Total Social shares - How many people shared your site or a piece of your site.
  7. Social Media shares by Site - Similar to Total social shares, but broken down into the specific social media site they shared it to.

This information is really handy for helping to figure out what your fans are looking at, and get you more information on which social media sites you need to focus your efforts on!

Account Settings

This section will be the management area for things related to the administration of your page. Let's go into more detail on what can be done from here in a moment. When you click on the Account Settings tab, you will be presented with a screen that looks like this:

HN_close_cancel.png

Let's break this down a bit and explain what it all does:

  1. Change Password - Changes the password you use to login to the settings page. If you forgot your password, click here
  2. Change Email - Changes the email associated with your account. This affects both login and notifications.
  3. Billing History - A history of all financial transactions between you and us, with regards to the management of your site. (Note: Royalties, Purchases, and other payments from customers are not displayed here. Those are still processed through your CD Baby account. Contact CD Baby for more information on these types of transactions here.)
  4. Update Payment Info - From here, you can change the way you pay for your site.
  5. Cancel Subscription - If you decide you no longer need your HearNow site, this is where you would cancel it. (Note: We do not accept cancellations requests via phone or email for security reasons. Please use this form to close the account or to cancel one of your pages, if you have more than one.)